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Shipping & Returns

We offer a variety of shipping options to suit your needs. Please review the details below to decide which option is best for you. For shipping enquiries please contact us.

United Kingdom & Channel Islands

Standard Delivery
Standard 3-5 day delivery£3.75 More Details
Express Delivery
Next Day Delivery£7.95 More Details
Before 12:00 (Next Day)£12.00 More Details
Before 10:30 (Next Day)£20.00 More Details
Saturday Delivery
Saturday Delivery£12.00 More Details
Saturday Before 12:00£20.00 More Details

Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands and Islands may require additional days.

Republic of Ireland ROI

Standard Delivery
Standard 2-3 day delivery£15.00 More Details


Zone 1
Belgium, France, Germany, Luxembourg, Netherlands£20.00 More Details
Zone 2
Austria, Czech Republic, Denmark, Italy, Spain£25.00 More Details
Zone 3
Bulgaria, Estonia, Finland, Greece, Poland, Portugal, Sweden£35.00 More Details

Next Day Orders

Express orders placed before 4:30pm Mon-Fri will be dispatched the same day, and orders placed after this time will be dispatched on the following working day.

For Saturday delivery you must place your order before 4:30pm on Friday and choose one of our Saturday delivery options.


If you are not satisfied with an item you have purchased from us please return it to us in its original condition and we shall refund you for the cost of the goods (we regret postage costs cannot be refunded). Items must be returned within 14 days of purchase. Personalised items, edible items, inflated balloons, helium or items which have been made to order cannot be returned. All refunds are given at our discretion and each case will be looked at individually.

Please send your returns with a copy of your order number to the following address:

Shatterling Court Farm
United Kingdom

Late Deliveries

If you have chosen one of our Express shipping options, and you do not receive your delivery on the requested date (excluding adverse weather conditions, strikes, blockades or natural disasters) will refund the cost of postage.

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